Table of Contents
Preface
1. Introduction
Approach to the Book
At Least Three Ways to Do It
Where to Find the Tools
Running Tools with Alternate Credentials
A Brief Word on Windows Scripting
Where to Find More Information
2. Operating System Installation and Maintenance
2.0 Introduction
2.1 Preparing to Install Windows XP
2.2 Installing from a CD or DVD
2.3 Installing from a Network Share
2.4 Installing from an Unattended Installation
2.5 Cloning Windows XP Installations
2.6 Installing from Remote Installation Services (RIS)
2.7 Troubleshooting Installation Problems
2.8 Upgrading to Windows XP
2.9 Creating a Multiboot Installation
2.10 Troubleshooting Multiboot Problems
2.11 Activating Windows XP
2.12 Viewing the Installed Service Pack and Hotfixes
2.13 Installing a Hotfix
2.14 Installing a Service Pack
2.15 Slipstreaming a Service Pack or Hotfix into a Build
2.16 Configuring Automatic Updates
2.17 Disabling the Windows Firewall After Installation
2.18 Keeping an Installation Process Worm- and Virus-Free
3. Managing Hardware and Devices
3.0 Introduction
3.1 Adding Hardware
3.2 Resolving Unknown Devices
3.3 Repairing a Missing Modem
3.4 Recovering from a Bad Device Driver Update
3.5 Using the Last Known Good Configuration to Resolve Hardware Problems
3.6 Running Windows in Safe Mode
3.7 Using System Restore to Recover from a Hardware-Induced Problem
3.8 Resolving Device Conflicts
3.9 Resolving USB Bandwidth Problems
3.10 Resolving Hung USB Devices
3.11 Keeping USB Devices from Disappearing
3.12 Curing Stubborn USB Devices
3.13 Revealing Hidden Devices
3.14 Checking Drivers with the Driver Verifier Tool
3.15 Resolving Printer Timed-Out and Not Ready Problems
3.16 Troubleshooting Local Printing Problems
3.17 Printing to a USB Printer from DOS
3.18 Resolving Failed Network Printing with Internet Connection Sharing
3.19 Interpreting Device Manager Error Codes
3.20 Troubleshooting Sound Problems
3.21 Troubleshooting Video Problems
3.22 Troubleshooting Video Monitor Problems
3.23 Stopping LCD Monitor Resolution Messages
3.24 Interpreting Windows INF Files
3.25 Figuring out AUTORUN.INF Files
3.26 Correcting Parameters in BIOS
3.27 Troubleshooting CD Autorun Software Installation Problems
3.28 Troubleshooting CD-ROM and DVD-ROM Reading Problems
3.29 Resolving DVD Reading and DVD Movie Problems
3.30 Restoring Access to CD-ROMs
4. Installing, Uninstalling, and Working with Applications
4.0 Introduction
4.1 Uninstalling "Unremovable" Components
4.2 Removing Unruly Applications
4.3 Removing Stubborn Uninstall Entries from Already Uninstalled Programs
4.4 Changing the Default Location for Installing Applications
4.5 Launching Applications with Keyboard Shortcuts
4.6 Customizing the Way Applications Open Using Switches and Parameters
4.7 Running Older Applications
4.8 Using the Application Compatibility Toolkit to Solve Compatibility Problems
4.9 Troubleshooting Application Compatibility
4.10 Running DOS Programs in Their Own Optimized Environments
4.11 Forcing Older Programs to Use Windows XP Common Controls
4.12 Using Keyboard Application Shortcuts
4.13 Moving a New Microsoft Application to Another Windows XP System
4.14 Remotely Installing a Microsoft Application Using Group Policy
4.15 Remotely Redeploying a Microsoft Application Using Group Policy
4.16 Remotely Uninstalling a Microsoft Application Using Group Policy
5. Customizing the Interface
5.0 Introduction
5.1 Getting Rid of Undeletable Desktop Icons
5.2 Changing "Unchangeable" Desktop Icons and System Objects
5.3 Showing Your XP Version on Your Desktop
5.4 Turning Off Balloon Tips
5.5 Cleaning Your Desktop Automatically
5.6 Adding an Address Bar to the Taskbar
5.7 Adding a Shortcut to a Disk, Folder, or Internet Address to the Taskbar
5.8 Hiding Specific Icons in the Notification Area
5.9 Hiding All Icons in the Notification Area
5.10 Controlling the Start Menu's Frequently Used Programs List
5.11 Customizing the Start Menu's Pinned Programs List
5.12 Displaying Control Panel Applets in a Cascading Menu
5.13 Hiding and Recategorizing Control Panel Applets
5.14 Customizing Right-Click Menu Choices in Windows Explorer
5.15 Changing the Resolution of Thumbnails in Windows Explorer
5.16 Improving Laptop and LCD Resolution with ClearType
5.17 Converting to the Classic Windows Interface
5.18 Using TweakUI
5.19 Using Group Policy Editor to Alter the Interface
5.20 Saving Your Desktop Settings
5.21 Fixing the Start Shortcut Menu
5.22 Troubleshooting My Recent Documents
6. System Properties, Startup, and Shutdown
6.0 Introduction
6.1 Automatically Setting the Time on a Domain-Connected PC
6.2 Automatically Setting the Time on a PC Not Connected to a Domain
6.3 Changing the System Name
6.4 Create a Multiboot Menu
6.5 Using Virtual PC to Run Multiple Operating Systems Simultaneously
6.6 Performing a Clean Boot
6.7 Shutting Down Unnecessary Programs and Services that Run on Startup
6.8 Speeding Up Shutdown Time
6.9 Changing Your Boot Screen
6.10 Personalizing Your PC's Sounds
6.11 Creating Power Schemes
6.12 Extending Battery Life on a Laptop
6.13 Changing the Location of Your Startup Folders
6.14 Disabling Error Reporting
6.15 Creating Environment Variables
6.16 Creating a Reboot or Shutdown Shortcut
6.17 Scheduling a Reboot
6.18 Speeding Up System Startup
7. Disks, Drives, and Volumes
7.0 Introduction
7.1 Viewing the Disk, Drive, and Volume Layout
7.2 Converting a Basic Disk to Dynamic
7.3 Enabling Disk Performance Statistics
7.4 Formatting a Volume
7.5 Setting the Drive Letter of a Volume
7.6 Setting the Label of a Volume
7.7 Cleaning Up a Volume
7.8 Defragmenting a Volume
7.9 Compressing a Volume
7.10 Checking a Volume for Errors
7.11 Making a Disk or Volume Read-Only
7.12 Mapping a Network Drive
7.13 Creating a Virtual Drive to Another Drive or Folder
7.14 Finding Large Files and Folders on a Volume
7.15 Enabling Disk Quotas
7.16 Limiting a User to a Specified Disk Quota
7.17 Viewing Disk Quota Usage
8. Files, Folders, and Shares
8.0 Introduction
8.1 Creating and Deleting a File
8.2 Creating and Deleting a Folder
8.3 Undeleting a File
8.4 Securely Deleting a File
8.5 Viewing the Properties of a File or Folder
8.6 Creating a Shortcut
8.7 Creating a Link or Junction Point
8.8 Creating a Program Alias
8.9 Searching for Files or Folders
8.10 Copying, Moving, or Renaming a File or Folder
8.11 Comparing Files or Folders
8.12 Hiding a File or Folder
8.13 Making a File or Folder Read-Only
8.14 Compressing a File or Folder
8.15 Encrypting a File or Folder
8.16 Replacing a File That Is in Use
8.17 Taking Ownership of a File or Folder
8.18 Finding Out Who Opened or Modified a File Last
8.19 Finding Open Files
8.20 Finding the Process That Has a File Open
8.21 Viewing File Activity
8.22 Performing an Action on Several Files at Once
8.23 Creating and Deleting Shares
8.24 Viewing Shares
8.25 Restricting Access to a Share
8.26 Enabling Web Sharing
8.27 Publishing a Share in Active Directory
9. The Registry
9.0 Introduction
9.1 Creating and Deleting a Key
9.2 Setting a Value
9.3 Setting Keys or Values Using Group Policy
9.4 Exporting Registry Files
9.5 Importing Registry Files
9.6 Searching the Registry
9.7 Comparing the Registry
9.8 Restricting Access to the Registry
9.9 Backing Up and Restoring the Registry
9.10 Creating a Registry Link
9.11 Monitoring Registry Activity
9.12 Viewing Processes That Have a Registry Key Open
10. Processes, Tasks, and Services
10.0 Introduction
10.1 Viewing the Running Processes
10.2 Viewing the Properties of a Process
10.3 Viewing the Resources a Process Is Using
10.4 Suspending a Process
10.5 Killing a Process
10.6 Running a Task with Alternate Credentials
10.7 Running a Task on a Remote System
10.8 Running a Task Automatically via the Registry
10.9 Running a Task Automatically via Login Scripts
10.10 Running a Task via Group Policy
10.11 Viewing All Automatic Tasks
10.12 Scheduling a Task
10.13 Viewing Scheduled Tasks
10.14 Deleting a Scheduled Task
10.15 Troubleshooting Scheduled Tasks
10.16 Starting and Stopping a Service
10.17 Running Any Program or Script as a Service
10.18 Setting the Startup Type of a Service
10.19 Setting the Account and Password of a Service
10.20 Performing an Action Automatically When a Service Fails
10.21 Viewing the Antecedent and Dependent Services for a Service
10.22 Viewing the Service Load Order
10.23 Viewing the Startup History of a Service
10.24 Granting Permissions to Manage One or More Services
11. Digital Media
11.0 Introduction
11.1 Ripping Digital Music
11.2 Creating a Playlist
11.3 Burning a CD
11.4 Troubleshooting CD Burning
11.5 Playing Internet Radio Stations
11.6 Protecting Your Privacy in Windows Media Player
11.7 Searching Through Digital Media Collections Using Metadata
11.8 Capturing Video to Your PC
11.9 Making Your Own DVDs
11.10 Converting Images Easily Between Graphics Formats
11.11 Processing Images for Email and the Web
12. Network Configuration
12.0 Introduction
12.1 Viewing the Network Configuration
12.2 Disabling a Connection
12.3 Configuring an IP Address
12.4 Renewing or Releasing a DHCP IP Address
12.5 Configuring DNS Settings
12.6 Registering DNS Records or Flushing the DN Cache
12.7 Finding a Computer's Active Directory Site
12.8 Managing Routes
12.9 Viewing the Open Ports and Connections
12.10 Troubleshooting Network Connectivity Problems
12.11 Configuring TCP/IP Filtering
12.12 Measuring Link Speed and Latency Between Two Hosts
12.13 Installing the IPv6 Stack
13. The Internet
13.0 Introduction
13.1 Using a HOSTS File to Speed Up Web Access
13.2 Troubleshooting DNS Problems
13.3 Installing Internet Information Services (IIS)
13.4 Using the IIS MMC Snap-in to Manage Your Internet Servers
13.5 Setting Up and Configuring a Telnet Server
13.6 Use the Telnet Administrator to Manage a Telnet Server
13.7 Customizing Internet Explorer's Logo and Titlebar
13.8 Blocking Pop Ups
13.9 Protecting Your Privacy by Handling Cookies Properly
13.10 Protecting Yourself Against Spyware
13.11 Customizing Internet Explorer Security Settings
13.12 Allowing Programs to Bypass the Windows Firewall
13.13 Tracking Firewall Activity with a Windows Firewall Log
13.14 Protecting Yourself with the ZoneAlarm Firewall
13.15 Surfing the Web Anonymously
13.16 Finding and Reading RSS Feeds
14. Wireless Networking
14.0 Introduction
14.1 Installing a Wireless Adapter
14.2 Installing a Wireless Router
14.3 Connecting to Your Wireless Network
14.4 Troubleshooting WiFi Network Connections
14.5 Speeding Up a WiFi Network
14.6 Keeping Your WiFi Network Secure
14.7 Setting Up WiFi Encryption
14.8 Mixing 802.11b and 802.11g Devices
14.9 Setting Up an Ad Hoc Wireless Network
14.10 Connecting to a Hotspot
14.11 Sending Email from a Hotspot
14.12 Stopping Hotspot "Stuttering"
14.13 Protecting Yourself at Hotspots
15. User, Group, and Computer Accounts
15.0 Introduction
15.1 Creating a User Account
15.2 Unlocking a User
15.3 Troubleshooting Account Lockout Problems
15.4 Viewing and Modifying the Account Lockout and Password Policies
15.5 Enabling and Disabling a User Account
15.6 Setting a User's Password
15.7 Setting a Domain User's Account Options
15.8 Setting a Domain User's Profile Attributes
15.9 Finding a Domain User's Last Logon Time
15.10 Creating a Group Account
15.11 Viewing the Members of a Group
15.12 Viewing a User's Group Membership
15.13 Adding and Removing Members of a Group
15.14 Creating a Computer Account
15.15 Joining a Computer to a Domain
15.16 Renaming a Computer
15.17 Resetting a Computer Account
16. Event Logs and Log Files
16.0 Introduction
16.1 Creating an Event
16.2 Viewing Events
16.3 Creating a New Event Log
16.4 Viewing the Size of an Event Log
16.5 Setting the Maximum Size of an Event Log
16.6 Setting the Event Log Retention Policy
16.7 Clearing the Events in an Event Log
16.8 Restricting Access to an Event Log
16.9 Searching an Event Log
16.10 Searching the Event Logs on Multiple Systems
16.11 Archiving an Event Log
16.12 Finding More Information about an Event
16.13 Triggering an Action When an Event Occurs
16.14 Troubleshooting a Corrupt Event Log
16.15 Enabling Boot Logging
16.16 Enabling User Environment Logging
16.17 Enabling NetLogon Logging
16.18 Enabling Windows Installer Logging
16.19 Enabling Windows Time Service Logging
16.20 Enabling Outlook Logging
16.21 Troubleshooting Application Failures with the Dr. Watson Logs
17. Security and Auditing
17.0 Introduction
17.1 Analyzing Your Security Configuration
17.2 Enabling Auditing
17.3 Renaming the Administrator and Guest Accounts
17.4 Disabling or Removing Unused Accounts, Services, and Software
17.5 Enabling Screen Saver Locking
17.6 Disabling Storage of the LM Password Hash
17.7 Requiring Strong Passwords
17.8 Getting Notified of New Security Vulnerabilities
18. Performance Tuning
18.0 Introduction
18.1 Speeding Up System Performance with the Task Manager
18.2 Tracking System Performance with the Performance Console
18.3 Using Memory More Efficiently
18.4 Balancing System Performance and Visual Effects
18.5 Optimizing Page File Size
18.6 Cleaning Up Your Hard Disk
18.7 Converting Your Hard Disk to NTFS
18.8 Disabling Startup Services and Programs
18.9 Removing Unnecessary Items from the Notification Area
18.10 Improving Startup Performance
19. Backup and Recovery
19.0 Introduction
19.1 Performing a Backup
19.2 Restoring from Backup
19.3 Using Automated System Recovery
19.4 Creating an ASR Disk "After the Fact"
19.5 Using System Restore to Revive a Broken Machine
19.6 Disabling System Restore Remotely
19.7 Retrieving a Shadow Copy of a Corrupted or Deleted File
19.8 Using XCOPY for Interim Backups
19.9 Using the Recovery Console During Boot Failures
19.10 Creating a Password Reset Disk
19.11 Recovering and Decrypting an Encrypted File or Folder
19.12 Backing up and Restoring Activation Data
19.13 Auditing Backup and Restore Actions
19.14 Caring for Backup Media
20. Crashes and Errors
20.0 Introduction
20.1 Using Safe Mode
20.2 Using Last Known Good Configuration
20.3 Using Boot Log to Trace Problems
20.4 Using VGA Mode to Solve Video Problems
20.5 Using Recovery Console
20.6 Repairing AUTOEXEC.NT or CONFIG.NT Errors
20.7 Fixing Cryptographic Services Error
20.8 Fixing NTOSKRNL Errors
20.9 Fixing a HAL Error
20.10 Fixing Corrupted or Missing \WINDOWS\SYSTEM32\CONFIG Errors
20.11 Fixing NTLDR or NTDETECT Not Found Errors
20.12 Configuring Error Reporting
20.13 Troubleshooting Blue Screen Error Messages
20.14 Setting Up and Using Dr. Watson to Troubleshoot Errors
Appendix: Summary of Windows XP Versions and Service Packs
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